Política de envío

All orders placed on www.naluza.com are fulfilled by our trusted logistics partner, Octopia, from our state-of-the-art fulfillment centers located in France. We are committed to fast, reliable, and sustainable shipping as part of our mission to deliver premium eco-friendly swim and beachwear.

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We currently ship to the following European countries with 24-hour delivery (business days):

France

Germany

Belgium

Luxembourg

Netherlands

Austria

Denmark

Italy

Ireland

Portugal

Spain

Sweden

Bulgaria

Czech Republic

Estonia

Hungary

Latvia

Lithuania

Poland

Romania

Slovakia

Slovenia

Note: Orders must be placed before our daily cut-off time for next-day delivery to apply.

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Orders are typically processed within 24 hours (Monday to Friday).

Orders placed after business hours, on weekends, or public holidays will be processed the next working day.

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Shipping fees vary by destination and will be clearly displayed at checkout.

Free shipping may be available for orders above a certain value (see current promotions on our homepage).

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Once your order ships, you’ll receive a confirmation email with a tracking number and link to follow your package in real time.

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For EU countries, there are no customs fees.

If you are ordering from outside the EU (not currently covered), please contact our customer service before placing your order.

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While we strive to meet our delivery targets, delays can occasionally occur due to unforeseen circumstances (weather, customs checks, courier issues). We will do our best to keep you informed if any delays arise.

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Questions?

Contact us at contact@naluza.com – we’re happy to help!